Question 1

Welcome to the Customer Centricity Checklist. I'm glad you're interested in reflecting on how customer-centric you already are.

The checklist contains 21 questions, each of which you can answer with yes, sometimes/partially or no. At the end of the checklist, there is an automated evaluation of your information and direct feedback.

They also have the option to book a free appointment to discuss your evaluation or learn more about Customer Centricity in general.

The anonymity and confidentiality of your information is of course guaranteed.